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 P.G. DIPLOMA IN INTERNATIONAL AVIATION, TOURISM & HOSPITALITY MANAGEMENT |
This comprehensive course is designed for students wishing to pursue a career in the Aviation- Travel & Tourism industry. Students can expect lucrative openings in Airlines, BPO’s, Hotels & Tourism Industry.
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ROLE AND FUNCTIONS OF IATA |
- History and Organization
- Trade Association activities
- Tariff co-ordination activities
- IATA-UFTAA dialogue
- IATA Bank Settlement Plan (BSP)
- IATA members
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INTERNATIONAL REGULATIONS & CONVENTIONS |
- The Chicago convention
- Bilateral agreements
- The Warsaw convention
- IATA General conditions of Carriage
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WORLD & TRAVEL GEOGRAPHY |
- Longitude, Standard time and DST
(Daylight Saving Time)
- Time differences & International Dateline
- Calculation of Transportation time for Flight journeys
- Study of the world to be done in accordance with
IATA outlines.
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BAGGAGE HANDLING |
- Definition and Regulations
- Free Baggage allowance
- Dangerous goods
- Live Animals and Excess value charges
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TRAVEL AGENCY OPERATIONS & MANAGEMENT |
- The Travel agent, Terminology
- Functions of a Travel Agent
- Departments of a Travel Agency
- Operations – Functions and Purpose of various
Departments
- Incentives and source of Income
- IATA recognition of a Travel Agency
- Facilitation procedures (visa & passport)
- Management related to Airlines
- Cargo Agencies
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AIRLINE RESERVATION |
- How to make a Reservations
- Reservation codes
- PNR Creation
- OAG Flight Guides (Manual Reservations)
- Construction of Unpublished Transfer connections
- Reservation through Internet
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AIRFARE CALCULATION |
- Intensive training in Fare calculation
- Use of official Tariff manuals ( Air tariff & PAT)
- IATA Fares and Definitions
- Global indicators (2 letter direction codes)
- Published fares
- Fare types – Normal and Special fares
- Seasonal fares
- The Mileage system
- Maximum permitted mileage –MPM
- Ticketed point mileage – TPM
- Extra mileage allowance – EMA
- Extra Mileage surcharge –EMS
- Higher intermediate point – HIP
- One way Backhaul Check Rule
- Round and circle trip
- Circle trip minimum check (CTM)
- Mixed class travel
- Child and Infant fares
- Limitation on Indirect travel
- Currency regulation
- Taxes
- World wide special fares
- Domestic fares
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ROLE AND FUNCTIONS OF UFTAA / ICAO |
- What is UFTAA / ICAO
- Aims and activities of UFTAA / ICAO
- IATA 3 –letter codes
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TRAVEL TERMINOLOGY |
- Currency abbreviations
- Terms and definitions
- ATC / IATA codes and abbreviations
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TRANSPORT INDUSTRY |
- Water: Ocean, Cruises & Ferries
- Land: Railways, Bus/Coach, Car Rental
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AIRCRAFTS & AIRPORTS |
- Definition and Regulations
- Aircraft Parts, Airport, In Flight Services
- Airport Handling Procedures
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TRAVEL DOCUMENTATION |
- Passports & Visas
- Health Documents
- Practical use of TIM ( Travel information manual )
- Foreign Exchange Regulations
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AIRPORT HANDLING |
- Pre flight work
- Reporting time
- Post flight work
- Customer facilities at Airport
- Passenger requiring Special Handling
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TICKETING |
- E-ticketing / Satellite Ticketing printing /
Online tickets
- Accurate Ticketing as specified in the IATA
Ticketing Handbook.
- Issue of Tickets with a Published fare
- Domestic Ticket Issuance
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HOSPITALITY |
- Introduction to Hospitality
- Front office Organization
- Reservation
- Check-in and check-out Procedures
- Guest Relations Executives
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TOURISM |
- Tourism Organizations
- ITDC: India Tourism Development corporation
- DOT: Department of Tourism
- WTO: World Tourism Organisation
- Tourism and Forms of Tourism
- Eco tourism
- Adventure tourism
- International tourism
- Impact & Future of Tourism
- Economic
- Social
- Environmental
- Causes of Rapid growth in Tourism
- Destination India & Abroad
- India at a glance
- Historical glance
- Cultural Scene
- India’s Tourist attractions
- Tourist attractions in Europe, S.E. Asia, etc.
- Tour Planning and Tour costing
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TOURISM PRODUCT & MARKETING |
- Planning, Development & Organizing
- Co-ordination & Implementation
- Skills of a Manager
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| RECOMMENDED PRE-QUALIFICATION |
| HSC Certificate, basic Mathematics & English language skills. |
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| COURSE
DURATION: Nine Months + Three Industrial Training |
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| ADDITIONAL BENIFITS |
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CRS Training (Amadeus/Galileo/Sabre)
A CRS is a global computerised distribution and reservation system for the travel industry, used in both travel agencies and airline sales offices worldwide. It is possible to have access to various events, currency conversions, car rental companies, weather forecasts and a host of useful information.
- Two Foreign Language (Basic Level)
- Three Months internship with well known Travel agents / Tour Operator / Airlines / Hotels
*Subject to Interviews
- Personality development & communication skills
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| Available in the following Centers :
Mumbai & New Delhi |
| * Only at Select
Centers |
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