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INTERNATIONAL AVIATION, TOURISM & HOSPITALITY MANAGEMENT
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| ONE YEAR P G DIPLOMA IN AVIATION MANAGEMENT
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| GET 4 DIPLOMA CERTIFICATE's
(INCLUDING IATA / UFTAA FOUNDATION COURSE DIPLOMA)
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- DIPLOMA IN INT'L AIRLINES AND TRAVEL MANAGEMENT
- DIPLOMA IN HOTEL MANAGEMENT
- DIPLOMA IN IATA / UFTAA FOUNDATION
+ SELECT ANY ONE OF BELOW
- DIPLOMA IN INT'L AIR CARGO MANAGEMENT
OR
- IN FLIGHT CABIN CREW TRAINING
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| INCLUDES |
| • 2 CRS PACKAGES |
| • PERSONALITY DEVELOPMENT |
| • 2 FOREIGN LANGUAGES |
| • GUARANTEED INTERNSHIP FOR 3 MONTHS |
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| DIPLOMA IN INT'L AIRLINES AND TRAVEL MANAGEMENT |
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COURSE SYLLABUS |
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- World & Travel Geography
- Travel Terminology
- Transport Industry (AIR, Land and Water)
- International Associations & Conventions
- OAG Flight Guides (Manual Reservations)
- Travel Agency Operation and Management
- Baggage Handling
- Airfares and Ticketing (Domestic & International)
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- Time Calculation
- Aircraft Knowledge
- Travel Documentation
- Passenger Handling
- Sales Techniques
- Hotel Industry
- Passenger Facilities at Airports
- Computerized Reservation Systems
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| DIPLOMA IN HOTEL MANAGEMENT |
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COURSE SYLLABUS |
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- Classification of Hotels
- Departments of Star Hotels and Restaurants
- Front Office Management
Reception Reservation
Check in - Check Out
Lobby Management, etc.
- House Keeping
Rooms, Public Area, Cleaning
Room Layouts, Linen Management
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- Food & Beverage
French Menu, Soups, Sauces, Table Setting, International Services, Wines, Bartending, Cocktails, Banquets, etc.
- Interaction with Airline & Travel Industries
- Visit to Food Festivals, Cultural Programs, etc.
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| DIPLOMA IN IATA / UFTAA FOUNDATION |
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COURSE SYLLABUS |
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- Environment
- The Business Environment of the Travel and Tourism Industry
- Geography in Travel Planning 1
- Travel Formalities
- Products
- Land Transport - Rail 1
- Water Transport - Ferry
- Land Transport - Car and Camper
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- Tour Packages 1
- Hotels
- Air Transport Essentials
- Support Services
- Customer Service
- Technology in the Travel Industry 1
- Air Fares and Ticketing
- Electronic Booking Tools (CD-ROM) - NEW!
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| DIPLOMA IN INT'L AIR CARGO MANAGEMENT |
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COURSE SYLLABUS |
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- Industry regulations; ICAO -IATA - FIATA
- Working of an Air Cargo Agency; The IATA cargo agent -The consolidator
- World geography; IATA 3-letter codes, time differences, calculation of transportation times
- Use of Air Cargo Guides
- Aircraft Characteristics & Loading Limitations
- Aircraft structure, Bulk Loading limitations, ULDS, l commodity restrictions.
- Cargo Acceptance: Different types of cargo, Dangerous goods, live animals.
- Handling facilities; aircraft and cargo terminal facilities
- Cargo booking procedures & Cargo automation
- Air cargo rates and charges; application of TACT l (The Air Cargo Tariff)
- The Air Waybill; completion - labeling and marking
- Acceptance Procedures for General and Special Cargo.
- Minimum Charges (M), general Cargo Rates (GCR), Specific Commodity Rates (SCR).
- Charges Collect and Disbursements Fees.
- Completion of Airways Bills.
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| IN FLIGHT CABIN CREW TRAINING |
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COURSE SYLLABUS |
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- Introduction to the Aviation Industry
- Landing the job
- Introduction to Aircraft and Aviation Familiarization
- Crew Member Coordination and Communication
- Managing Passenger Interactions
- Medical Emergencies & Medical Training
- Introduction to Dangerous Goods & Hazardous Materials
- Personal Grooming, Dressing Sense, Styling.
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- Mock Interviews and Group Discussions
- The Cabin Crew Profession
- Cabin Crew Lifestyles
- Customer Service
- Safety and Emergency Procedures
- Aviation Security
- Service Procedures
- Etiquette and Body Language
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